Contact Us

Contact Us

The Really Useful Theatres Group head office is open from 9am-5pm Monday to Friday (excluding Bank Holidays) and located at 65 Drury Lane, London WC2B 5SP.

Phone Number

+44 (0)20 7557 7300

PLEASE NOTE: Our head office does not deal with ticket sales. You will need to contact the appropriate ticket agency, box office or your point of purchase with any existing or new ticket purchase enquiries.

Got a question or comment? Please submit it using the form below.

We aim to reply to all enquiries as quickly as possible, however some queries may require further investigation and we may take longer to respond.

If you have a ticket related enquiry and you booked via the box office, please use the contacts below:

ADELPHI THEATRE
customerservices@adelphitheatre.co.uk

THE OTHER PALACE
customerservices@theotherpalace.co.uk

FOR ALL OTHER THEATRES IN OUR GROUP customer.relations@reallyuseful.co.uk

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We subscribe to the Code of Practice of STAR, the Society of Ticket Retailers and Agents, which may be accessed at www.star.org.uk.

If we are unable to settle any dispute by negotiation and you are not satisfied with our final response, you may attempt to settle it through Alternative Dispute Resolution and can contact The Society of Ticket Agents and Retailers (STAR).

We are members of STAR and they provide a free and approved dispute resolution service for customers of STAR members.

You can reach STAR on 01904 234 737, or +44 1904 234737 if calling from outside the UK (10am-5pm Monday to Friday), or by completing the complaints form or email info@star.org.uk

If you’d prefer to write to them, their address is: Society of Ticket Agents and Retailers PO Box 708 St Leonard's Place York YO1 0GT

Our theatre Box Office
numbers are as follows:

Adelphi Theatre

020 7087 7754

Cambridge Theatre

020 7087 7745

Gillian Lynne Theatre

020 7087 7750

Her Majesty's Theatre

020 7087 7762

The London Palladium

020 7087 7757

The Other Palace

020 7087 7900

Theatre Royal

020 7087 7760

Calls to the Adelphi Theatre are answered by Quay Tickets and by See Tickets for Cambridge, Her Majesty’s, London Palladium, New London, Theatre Royal Drury Lane.